Terms of service

These terms apply to the use of the RAHTIS platform. The platform is operated by Aivomaa Oy (business ID 3592993-6), hereinafter the operator.

The platform brokers two kinds of transport: semi-trailer swaps and container haulage. No other freight is ordered through it.

The operating area is the ports of Scandinavia: Finland, Sweden, Norway and Denmark.

The operator neither carries goods nor owns vehicles. Transport is performed by the carrier with its own equipment and under its own operating licence.

The platform has three roles: the shipper (a forwarder or logistics operator), the carrier, and the operator.

The operator acts as principal: the shipper pays the operator the full agreed price, and the operator pays the carrier that price less the service fee. The shipper's counterparty is the operator, not the carrier.

There is no open sign-up. Every company is checked against public registers before approval, and a carrier is additionally checked for its operating licence and insurance.

Each vehicle is approved separately. Open jobs are visible only to a company with at least one approved vehicle and valid documents.

The order states whether a trailer or a container is being hauled. For a trailer, the type and registration are given; for a container, the length in feet and the ISO 6346 number.

A container job can only be taken by a vehicle whose chassis accepts the stated length. The platform blocks offers from other vehicles.

Cargo weight is checked against the capacity implied by the tractor's axle count. The platform blocks offers from vehicles without sufficient capacity.

The shipper publishes the job. Stop addresses are picked from the platform's suggestions so that they carry coordinates; the distance is computed from them along a route suitable for a truck. The shipper may correct the computed distance.

At most three offers are accepted per job. The shipper selects one, and the selected carrier confirms the work. Both decisions have a 15-minute deadline, after which the job returns to the board.

A binding contract of carriage is formed when the carrier confirms the work. Before that, either party may cancel without consequence.

During the job the shipper may change, add or remove stops that have not been reached. Every change is written to the job's change log with its author and time, and the carrier is notified.

Changing stops does not change the distance or the price. Those change only through a separate update confirmed by the shipper; the platform proposes a new price at the originally agreed price per kilometre.

The shipper or the operator may cancel the job before it is completed. The cancellation is written to the change log with its reason, and the carrier is notified.

The carrier may step back from a job it has confirmed. If no stop has been reached, the job returns to the board for others; if the run has started, the job is cancelled and dispatch makes contact. Stepping back is written to the log.

[This clause is to be completed with counsel.]

The price is agreed per job and shown on the platform excluding value added tax. Value added tax follows the counterparty's country: for a Finnish company VAT at 25.5% is added, and for a company in another country the reverse charge applies, so the seller invoices at 0% and the buyer accounts for the tax in its own country.

The operator's service fee is taken from the price paid by the shipper. The fee percentage in force when the job is completed is recorded on that job, and later changes do not affect jobs already completed.

Completed jobs, amounts to be invoiced and paid out, and the related documents are shown to the parties in the weekly report.

The settlement period is half a month: the 1st to the 15th, and the 16th to the last day of the month. A transport belongs to the period in which it was marked complete. A period is paid during the following month: the first half on the 15th and the second half on the 30th. Where a month has no 30th day, the payment date is its last day.

When a period ends, the platform produces the period documents for the parties: a payment summary of the period's transports for the shipper, and a statement for the carrier showing the payout amount and its payment date. The shipper pays the payment summary within 15 days of the end of the period, and the carrier is paid within 30 days of the end of the period. The payment summary is not an invoice: the invoice is issued by the operator from its own accounting, and the invoice number is recorded on the transport.

[This clause is to be completed with counsel.]

The carrier is responsible for the transport, its equipment and its drivers. A job cannot be marked complete before the CMR note is attached; any damage is recorded on the job with photographs.

Each party is responsible for the accuracy of the data it enters: addresses, weights, schedules and contact details.

The operator does not guarantee that a published job will receive offers, and is not liable for outages of third-party services such as mapping, routing or email.

[This clause is to be completed with counsel.]

The operator may freeze a company's access to the service. Freezing does not delete data: transport history, documents and amounts are retained for the period required by law.

[This clause is to be completed with counsel.]

[This clause is to be completed with counsel.]